Solar Troubleshooting
Independent Solar Troubleshooting
for Southern California Homeowners
For solar systems that are offline, not producing, showing fault codes, or requiring deeper diagnostic review and manufacturer coordination.
When something isn't right.
A Solar Health Check is designed for systems that are generally operating. Solar Troubleshooting is for homeowners who have a specific concern — a system that has gone offline, an inverter showing faults, production that has dropped unexpectedly, or a situation that requires manufacturer involvement. Solar Watt IQ reviews the visible and accessible conditions, documents findings, and provides recommended next steps.
"Independent findings. Clear documentation. No installation sales pressure."
Solar Watt IQ — Southern California
When to schedule
This service is for systems that:
- Are offline or not producing
- Show inverter faults, alarms, or error codes
- Operate intermittently or inconsistently
- Appear to be producing less than expected
- Require manufacturer support or warranty coordination
- Require deeper diagnostic review beyond a standard inspection
What to expect
A focused, documented, independent review.
Pre-Visit Information Gathering
Before the visit, Solar Watt IQ will collect basic system information, review any available monitoring data, and confirm the appropriate scope of service.
On-Site Diagnostic Review
A focused review of the system's visible and accessible components, inverter status, fault codes, wiring, and monitoring data relevant to the reported concern.
Photo Documentation
Key findings are documented with photographs and organized into a clear, easy-to-reference report.
Written Findings and Recommended Next Steps
Findings are explained in plain language, with recommended next steps provided in writing — including manufacturer coordination guidance when applicable.
Manufacturer Coordination Support
When manufacturer involvement is needed, Solar Watt IQ can assist with documentation, communication, and follow-up coordination.
Pricing
Starting at $399.
Final pricing may depend on:
- System size and equipment type
- Roof or equipment access
- Travel distance
- Fault complexity and available monitoring data
- Testing required
- Manufacturer involvement
- Follow-up documentation
Physical repair, replacement, installation, modification, or other licensed contracting work is not included unless separately provided through an appropriately licensed contractor.
Scope and limitations.
Solar Troubleshooting is a visual and noninvasive diagnostic review of visible and accessible system conditions at the time of service. It does not include full electrical code compliance review, engineering analysis, or guarantees of production output. Physical repair, replacement, or installation work is not part of this service.
Ready to schedule Solar Troubleshooting?
Contact us to describe your concern, confirm availability in your area, and get a quote.